Home Why ArcRelay Founding program Who it's for Apply for Founding Operator Access

Field service operations platform

Run Your Service Business Without Being the Bottleneck.

Become an ArcRelayOps Founding Operator and get a simpler way to manage jobs, coordinate technicians, and see what is happening across the day—without checking your phone every 30 minutes.

Apply for Founding Operator Access

HVACPlumbingElectrical

6:15 AMOn the clock

Tech:: Victoria A.
Job:: #4821 – System Repair
Customer:: Sarah T.
Status:: En route

6:15 AMOn the clock

Tech:: Victoria A.
Job:: #4821 – System Repair
Customer:: Sarah T.
Status:: En route

Does your day look like this?

I'm Done Being the Bottleneck — Check My Fit

The pattern

Paper. Phone. Panic.

Before / after

Go from constantly checking to confidently stepping back.

The whole picture lives in your head.

You are checking technician locations, job status, schedules, customer details, open issues, and whether anything has fallen through the cracks.

Your team may be using some combination of paper invoices, spreadsheets, Google Calendar, texts, calls, WhatsApp, whiteboards, and several applications that do not talk to each other.

The office and the field are both working hard—but the whole operation still depends on one person keeping the entire picture in their head.

After ArcRelayOps

The day becomes something you can see.

You can see what is happening across the day, understand where attention is needed, and step in when it matters instead of constantly interrupting the team to find out what is going on.

The goal is to help you become more proactive instead of reactive—and walk out knowing your team can handle things without you being the bottleneck.

Show Me the “Step Back” Version of My Operation

The emotional payoff

Your businessshould not ownevery minute ofyour life.

You built an HVAC company to solve real problems, serve customers, create jobs, and better your community. Right?

Not spend evenings buried in paperwork, chasing job details across disconnected apps, or fly blind on your team’s work.

A clearer view of the day, with less to keep in your head.

It is knowing where the day stands and giving your team a clearer way to handle the work and have enough visibility to step in when needed—and enough confidence to step away.

That is the shift ArcRelayOps is built to explore with its first select founding operators.

Apply for ArcRelayOps Founding Operator Access

More proactivethan reactive.

Who ArcRelayOps is For

It is for the team that wants professional operational visibility without buying a system so complicated that the least tech-comfortable person on the crew avoids using it.

Apply for Founding Operator Access

Designed for the field

Practical enoughfor a real field crew workflow.

What Founding Operators get

A clear, guided software pathinto a better operation.

Founding Operators receive access to the early ArcRelayOps program and a guided
1-to-1 setup path to get the core operation into a clearer, more connected workflow.

Core workflow

See the whole day faster.

ArcRelay owner dashboard showing jobs, dispatch health, and risk signals

Get full access to allthat ArcRelay Ops has to offer

Apply for Founding Operator Access

Your founding-member access includes:

Guided setup and data import.

Start with the customers, jobs, estimates, invoices, and core records your operation already uses.

Team, roles, and availability.

Set up office users, managers, technicians, permissions, and field-team availability in one place.

Live dispatch and scheduling.

Plan technician assignments, arrival windows, job timing, and emergency capacity from the live board.

Mobile job updates from the field.

Technicians can see their day, update job status, add notes and photos, and keep the office informed.

Customer and job history together.

Keep contacts, service history, job details, files, and operational context connected in shared workspaces.

Estimates through billing.

Create estimates, track customer authorization, prepare invoices, and move completed work toward billing.

Customer communication and follow-up.

Keep messages, callbacks, communication history, and follow-up signals connected to each job.

Daily closeout and reporting.

Review completed work, missing proof, billing readiness, and company-level operational metrics.

The 14-day setup sprint

Give us a few hours a week to get your workflow running—then step back more.

01 / Days 1–3

Set the operation up

We establish the main structure for your customers, jobs, technicians, and day-to-day workflow based on your company.

02 / Days 4–7

Configure the software

We shape the workflow around how your shop actually operates, including the handoff between the office, dispatch, and the field.

03 / Days 8–14

Start running the workflow

Your technicians begin working inside the workflow while you start gaining a clearer view of the day, the jobs, and the issues that need attention.

The goal is a practical system your team can use and improve—without disrupting the business.

Apply for the 14-Day Founding Setup Sprint

Why you should apply

You should apply if any ofthis sounds familiar.

01A growing company with 3–20 technicians—and the day mainly depends on me or a dispatcher.

02You are tired of being the person who has to check everything.

03Dispatch is becoming a nightmare as more trucks and jobs enter the picture.

Apply for Founding Operator Access

What stays in your control

No software or data hostage situation.

01 / No payment trap

No Credit Card Needed

Apply without a credit card or upfront payment.

02 / Built for growing service teams

Your shop does not need to be a giant enterprise.

You will not be told to “just figure it out” after being handed a complicated dashboard.

03 / Built on real operational data

Get more accurate stats.

As ArcRelayOps learns your operationsAs ArcRelayOps learns your operations, the accuracy of its percentages and ROI estimates improves over time.

Apply to see whether ArcRelay Ops can bring clearer visibility and fewer daily check-ins by you.

I Want the Straightforward Version: Apply Now

Included platform capabilities

Everything your service business needs to stay in the know.

ArcRelay Ops helps connect the moments that can get lost between the office, the truck, and the end of the day.

Run the day

See the whole schedule before it starts running you.

Keep incoming work, technician availability, job timing, and end-of-day exceptions in one operational view.

Keep work moving

Give the office and field one shared job record.

From the first assignment to proof of completion, everyone sees the details, updates, and next action without chasing texts.

Serve customers well

Walk into every conversation with the full story.

Capture requests cleanly, retain service history, and keep customer communication connected to the work it belongs to.

Protect the revenue

Turn completed work into clear, approved billing.

Standardize pricing, keep approvals visible, and carry the right job context from estimate through invoice and follow-up.

Operate with confidence

Know what is on hand, due next, and improving.

Track parts and coverage commitments, then use reports and scorecards to spot the operational patterns worth acting on.

One connected system—not more tools to stitch together.

ArcRelay Ops Founding Operator

Apply for Founding Operator Access

Tell us how your operation runs today.
We will use your answers to make sure the early program is a fit for your team.